Maintain and update documentation and reference materials related to computer systems.
Maintain and monitor the computing hardware and software assets of the company, including system updates, software licensing expiry and hardware decommissioning.
Manage multiple areas of technology and multiple departments.
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Accountable for site end-user onboarding and offboarding IT devices.
Responsible for 1st level Service Continuity of the operations e.g. computer installation, configuration, upgrade, printers, video conferences, network troubleshooting, Antivirus and Security Incident Response, site outages etc.
Implement and maintain effective data backup procedures to safeguard company data integrity.
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Plan and control the production schedule and ensure output and quality meeting standards and target.
Develop, prepare, and maintain production documentation, procedures and technical guidance and solutions for all staff.
Developing trial and test programs using a variety of analytical tools and equipment and other best techniques to optimize equipment, processes, facilities, and operator technical ability.
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