Join our team as a Customer Service Consultant where you'll delve into the dynamic world of Telco, gaining invaluable experience in intricate processes and beyond. Your contributions will be pivotal in shaping our organization, as we continually strive for excellence. We seek individuals with ambition, eager to grow within this stimulating and fulfilling position.

Key Responsibilities:

As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.
Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.
Responsible in handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation, and timely updates in the system.
To maintain accurate and comprehensive record of new and existing customers.

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Planet Telecoms Managed Services Sdn Bhd