Maintain and update purchasing records/data i.e. update information on price, qualities, usual delivery time for each supplier and product.
Responsible to ensure Maintain updated record of purchased product, delivery information and invoice.
Continuously improve operations, adopt best procurement practices, streamline work processes, and work proactively with the various program and support departments.
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To minimize costs (e.g., pricing) and maximize value (e.g., meet service expectations) in the procurement process using various tactics such as strategic sourcing, negotiations, should-cost modeling, and reverse auctions.
To continuously seek innovative ways to improve the procurement process.
To oversee the procurement process from requisition to delivery, ensuring compliance with company policies and legal requirements.
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The Procurement Customer Service Officer (KL) will be responsible for ensuring a high standard of customer service is maintained by the Procurement Customer Service Team for internal stakeholders, with timely responses, thorough investigations and clear communications.