Provide advisory or solution to assist in expediting project progress where required.
Form and participate in committees to oversee, guide or implement projects, while escalating project concerns, issues or matters for approval to Senior Management.
Embark on special assignments which involve research, analysis and feasibility studies.
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To assist the Front Office Manager in managing the day-to-day operation and conducting trainings for the Front Office team. To ensure each member has completed his or her online trainings, is familiar with World of Hyatt the loyalty program, a proper upselling program is in place, check in and check out procedures are clear and takes frequent audits to see the team's performances, provides good knowledge of OPERA PMS and Reserve and ensures team provides maximum guest satisfaction. Able to train and develop the team with new ideas and methods.
Qualifications
Ideally with a University Degree or Diploma in Hospitality or Tourism /Tourism Management.
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The Assistant Housekeeping Manager is responsible to assist the Housekeeping Manager in managing the department, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the housekeeping operation and administration.
To ensure each member has completed his or her online trainings, takes frequent audits to see the team’s performances, provides good knowledge and ensures team provides maximum guest satisfaction. Able to train and develop the team with new ideas and methods.
The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit center, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.
To ensure each member has completed his or her online trainings, is familiar with World of Hyatt the loyalty program, a proper upselling program is in place, takes frequent audits to see the team’s performances, provides good knowledge and ensures team provides maximum guest satisfaction. Able to train and develop the team with new ideas and methods.