1. Perform clerical office tasks such as filing, data entry, making/answering telephone calls, filing, processing the mail, etc.

2. Handling communications with clients and vendors via phone, email, and in-person.

3. Processing transactions, issuing checks, and updating ledgers, budgets, etc. ...

2. To monitor, coach and train the team in order to maintain the highest levels of guest

satisfaction in the Food and Beverage Department while ensuring that performance

targets are achieved. ...

Ensure customer satisfaction

Anticipate and fulfil guest requests in a timely and friendly manner.

Resolve customer complaints, as well as internal conflict among staff ...