Responsible in handling all customer enquiries and requests from various platforms promptly and professionally.

To update and maintain customer interaction in the database.

To assist in resolving customer complaints tactfully. ...

Date: 01-Jun-24 to 02-Jun-24

Time: 10am - 10pm

Venue: Gurney Paragon, Penang ...

1. Inventory Management: In Bound Team. Receive, inspect, and verify incoming merchandise follow the Goods Receive Note SOP. Stock shelves, racks, and displays with products, ensuring proper labeling. Monitor and manage inventory levels to prevent overstock or stockouts, communicate with procurement executive. Checking for damaged or incorrect items, report to procurement executive.

2. Inventory Management: Out Bound Team. Maintain accurate records of packed and shipped items. Update inventory systems to reflect shipped orders and available stock. Notify relevant departments or personnel of low stock levels or shortages.

3. Quality Control: Inspect items for defects, damage, or missing components before packing. Verify the accuracy of items and quantities against packing lists and invoices. Maintain a high standard of quality in packaging materials and methods. ...

Time Management

Communication Skill

Customer service

Communication Skill

Product Knowledge