Handling customer questions, inquiries, and complaints

Set up meetings with potential clients and listen to their wishes and concerns

Maintain good customer relationship with existing channel and find leads for new development ...

Ensure the ordered products are delivered in a timely manner

Serve as contact point for key customers and internal teams

Resolve customers' complaints in an effective and respectful way ...

Process and manage sales orders, ensuring accuracy and timely completion.

Coordinate sales activities, including scheduling appointments, preparing presentations, and maintaining sales pipeline.

Manage customer inquiries and requests via phone, email, and other channels. ...

Prepare daily invoice and DO

Check stock availability when order received

Checking data accuracy in orders and invoices. ...

Respond to complaints from customers and give after-sales support when requested

Handle the processing of all orders according to customer requirements with accuracy and timeliness

Inform clients of unforeseen delays or problems ...

Plan approaches and presentation with potential clients to get things done efficiently and promptly

Manage sales time pipeline to drive new business opportunity

Handle payment collections by monitoring on customer ageing and work closely ...

Strategic Prospecting Skill

Communication Skill

Presentation Skill