Promotes optimum staff performance by coaching, counseling, and disciplining employees.
Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances.
Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
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You must be able to lead and motivate a team with care, enthusiasm, and honesty. Your natural love of retailing must be accompanied by a real interest in the baby and children's products and the toy market with an ability to react quickly and work under pressure. Your commercial awareness and understanding of the marketplace will help drive sales. You will be able to demonstrate a track record in coaching and people development. You will also adopt a hands on approach and demonstrate a desire to lead from the front of the shop floor.
Responsibilities
To monitor and maintain excellent store standards, sales performance and presentation of your team
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Lead the customer relationship management (CRM) and (CSR) across multiple marketing channels, driving engagement and brand loyalty.
Monitor the pulse of online campaigns on website. Facebook and E-commerce, and other social media platforms by using key metric for business improvements and decisions.
Identifying new business opportunities by researching new technologies, markets and competitors.
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Promotes optimum staff performance by coaching, counseling, and disciplining employees.
Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances.
Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
...
To provide responsible and highly skilled management in directing all facets of retail store operation. The Manager manages the retail store consistent with the short and long term interests of the company and its employees. He/she will consistently provide our customers with the highest level of service possible and assist the Brand/ Retail Manager in achieving budgeted revenue goals and monitoring expenses.