Responsible for managing and providing sales support services to sales management, business development team and business partner, i.e. to work closely with team member, Bancassurance stakeholders internally (operations & sales channels) and externally (bank partners) to achieve business objectives in the areas of sales administration and support.
-Collaborate with key business partners to identify marketing collaboration opportunities and execute thematic/tactical campaigns to increase card spend.
-Provide clear direction on marketing communication needs and oversee the production of relevant advertising materials to communicate campaign objectives.
-Assist in managing the Usage and Partnership team, developing partnership activities and maintaining partnership materials.
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To provide primary technical support for IAM application platforms and the integrations.
Support the resolution of Incidents and Problems within the team. Assist with the resolution of complex incidents which includes replicating any defects resulting from configuration or source code.
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Support the resolution on issues highlighted during the IAM solution development, System Integration Testing, User Acceptance Testing (UAT) and Production deployments.
Support IAM Engineering, Testing Team, IAM Platform Team, Application vendors throughout project lifecycle.
Ensure solutions adhere to internal standards and industry best practice.
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