Complies with installation guide/ requirements by meeting the standard set by the department Principal's Company.
Keeps workshop equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs.
Competent in Company's full installation guidelines/system diagnostics and full automotive troubleshooting and testing.
...
The execution of maintenance program for each location. Provide timely responses and appropriate technical solutions to problems to maximize port reliability and availability.
The weekly and monthly reports from each location and propose suitable mitigation and solutions for any area of concern.
...
Complies with installation guide/ requirements by meeting the standard set by the department Principal's Company.
Keeps workshop equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs.
Competent in Company's full installation guidelines/system diagnostics and full automotive troubleshooting and testing.
...
To establish, manage and coordinate proper aftersales SOP and processes, i.e. service administrations, customer database maintenance, warranty process, overall aftersales operation management, etc.
To be responsible to deal with the customers’ complaints and act as the window person to deal with Principle’s technical team to resolve technical issues in order to meet the customer’s satisfaction
To monitor and ensure timely submission of warranty claims
...
Monitor and report on the operating effectiveness of the Firm’s level of quality control.
Assist to implement changes to the audit methodology in order to maintain compliance with the applicable approved accounting and auditing standards in Malaysia.
Ensure the quality of audit engagements carried out within the Firm are in compliance with professional standards and the Firm’s requirement.
...
Serve as the main point of contact for customers, promptly addressing inquiries, providing product information, and effectively resolving any issues or complaints.
Process sales orders with accuracy and efficiency, ensuring that all required information is obtained and recorded. Collaborate effectively with internal departments such as logistics, inventory, and finance to facilitate timely order fulfilment and delivery.
Assist in the creation and maintenance of sales and marketing materials, including the development of layout and production design for product catalogs, brochure, leaflet, social media contents and sales presentations. Ensure that these materials are up to date, accurate, and readily accessible to the sales team.
...
To ensure payment receipt upon or prior delivery for COD / Cash Basis customers.
To prepare Quotation to customers as and when required.
To arrange delivery for the product and coordinate with Supply Chain on delivery arrangement under the responsibility of the department as and when required by customer / engineers / sales.
...
Perform cross-checks in the relevant work area as determined by the superior. Monitor daily operation of the Technical Records and to ensure: On-time production of reports and statistics for aircraft, engines, and APU for user departments. Preparation of the LLP and modification status records for removal and installation of Engine, APU, and Landing gear.
Management of the Engine, APU, and Landing gear shop visit report. Maintenance of aircraft maintenance forecasts in an orderly manner. Initiate the renewal/new application, and administration of aircraft for the entire aircraft fleet: Certificate of Airworthiness / Certificate of Airworthiness for Export Certificate of Registration Apparatus Assignment (Radio License) Carry out any duties assigned by the immediate superior.
Education: Possess a recognized Bachelor’s Degree in any field or Diploma in any engineering-related field with a minimum of 3 years working experience, or SPM with a minimum of 5 years working experience in aircraft planning and records. Minimum Working Experience: At least 3-5 years of working experience in Technical Records and Planning with an airline or MRO.
...