System Analysis and Design:
Lead the analysis of business requirements and translate them into technical solutions within Microsoft Dynamics 365.
Design, configure, and customize Dynamics 365 modules to meet business needs, ensuring optimal system performance and scalability.
Collaborate with stakeholders to gather requirements, identify gaps, and propose enhancements or customizations.
Implementation and Integration:
Oversee the implementation of Microsoft Dynamics 365 solutions, ensuring adherence to best practices and industry standards.
Manage integrations between Dynamics 365 and other systems, including MySQL databases, to facilitate data exchange and process automation.
Develop and maintain data migration strategies and tools to ensure smooth transition from legacy systems to Dynamics 365.
Customization and Development:
Lead the customization and development of Dynamics 365 functionalities using tools such as Power Platform, Power Automate, and Power BI.
Provide guidance and mentorship to developers in designing and implementing customizations, plugins, workflows, and extensions.
Ensure code quality, maintainability, and compliance with organizational standards and security requirements.
System Maintenance and Support:
Oversee the ongoing maintenance, monitoring, and optimization of Dynamics 365 systems to ensure reliability, availability, and performance.
Troubleshoot issues, perform root cause analysis, and implement corrective actions to minimize system downtime and disruptions.
Provide technical support and guidance to end-users, resolving escalated issues and ensuring user satisfaction.
Documentation and Training:
Create and maintain technical documentation, including system architecture, configuration guides, and user manuals.
Conduct training sessions and workshops for end-users, administrators, and developers to ensure effective utilization of Dynamics 365 functionalities.
Keep abreast of latest updates, features, and best practices in Dynamics 365 and related technologies, sharing knowledge with the team.
Project Management and Leadership:
Lead project planning, scoping, and scheduling activities, coordinating resources and tasks to ensure timely delivery of projects within budget and scope.
Collaborate with cross-functional teams, including business analysts, developers, testers, and stakeholders, to drive project success.
Provide leadership, mentorship, and guidance to junior analysts and developers, fostering a culture of continuous learning and professional growth.
Continuous Improvement:
Proactively identify opportunities for process improvements, automation, and optimization within the Dynamics 365 ecosystem.
Conduct regular reviews and assessments of system performance, usability, and security, implementing enhancements and updates as necessary.
Engage with vendors, partners, and user communities to stay informed about emerging trends and technologies, driving innovation and competitive advantage.

Job Types: Full-time, Permanent

Pay: Up to RM15,000.00 per month

Benefits:

Health insurance
Opportunities for promotion
Professional development

Schedule:

Day shift
Monday to Friday

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