Client Technical Specialist (SD-WAN).

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description ...

MAIN RESPONSIBILITIES

Provide backup first line service to Abbott Ambassadors (Service interventions requiring less than 4 hours labor time)

Schedule and perform planned maintenance activities ...

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description And Requirements

Assist customers and field engineers in diagnosing faults remotely by employing effective troubleshooting and isolation methodologies. ...

You Will be:

Assist agents (Coaching) with technical support to resolve incidents while supporting the customer.

Coach and assist the agents on following the existing Incident and request management processes in compliance with the Quality standards. ...

Job Location Cyberjaya SelangorJob purpose

Monitoring alarms and performance of complex Telecom BSS systems, initiate trouble tickets (TT) in case of any issues with monitored nodes, escalate to L2 support for unresolved issues

Responsible for the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Duties and responsibilities ...

You Will be:

Assist agents (Coaching) with technical support to resolve incidents while supporting the customer

Coach and assist the agents on following the existing Incident and request management processes in compliance with the Quality standards ...

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description And Requirements

Assist customers and field engineers in diagnosing faults remotely by employing effective troubleshooting and isolation methodologies. ...

Work experience:

• Minimum of 6 months work experience in customer support in any industry.

• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field ...

Work experience:

• Minimum of 6 months work experience in customer support in any industry.

• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field ...

Education background:

Bachelor’s Degree or at least Diploma or equivalent in any discipline.

Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions ...

Work experience:

• Minimum of 6 months work experience in customer support in any industry.

• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field ...

Engineering

Requisition Number:

149720 ...

GBS

Reporting To

Technical Architect Manager ...

Overseeing incoming and outgoing reports.

Performing any other duties deemed appropriate by the Company – traveling to Bank’s, to Site on case-to-case basis and etc when necessary.

Must possess driving license minimum B2 and D. Company will send the candidate for GDL test to drive company vehicle.