Manage and assist in daily operations in the center, liaising with patients & practitioners for appointments and follow-up bookings in a timely and appropriate manner
Handle bookings of appointments on the company’s software system & other channels of appointment booking where necessary
Assist in all means of communication (calls, Whatsapp/SMS, email) to & from the patient.
Answer phone calls and assist in patients’ needs and requests for booking or canceling appointments
Respond to emails, complaints, inquiries, and comments left on the company’s Facebook pages in a timely and appropriate manner
Manage general functions including preparing tax invoices, payment processing, and filing documents for daily sales.
Responsible for overall documentation of credit card /online sales accounts
Submit report on a daily, weekly (or) monthly basis to Head of Human Resource and Finance.
Create video content and editing for company social media accounts
Monitor and assist in basic requirements of Clinic’s operations eg: inventory, stationary, etc
Assist in accounting duties whenever the need arises
Attend and complete all other assigned tasks given accordingly by management.

Visionary Holistic Center Sdn Bhd