DCAP is a fast-growing fintech company empowering hire purchase and consumer lending businesses with one of the most innovative models in the region. We are on a mission to make people's life better by empowering sustainable accessibility to financial services and mobility by focusing on customers, innovation, and technology.

If you’re looking to be a part of a team who tackle real-world problems that can be addressed by innovation & technology, DCAP might just be the place for you! You will have the unique opportunity to shape how our product is built and how our business is run in Malaysia and across the region.

What you’ll do :

Perform reconciliation of payments, claims, commissions/incentive, and fees, including track and resolve reconciliation discrepancies & monitor status of queries with internal and external contacts.
Review and prepare statement reconciliation while following-up to clear unidentified/unreconciled items.
Track, monitor and resolve collection and payment specific queries while referring to the appropriate stakeholders (Finance, Ops, & Management) for query resolution.
Investigate, discuss and resolve customer accounts issues and attend to queries raised by Head Collections & others related to outstanding collections.
Prepare, distribute and/or present monthly or bi-weekly reports.
Assist Team Leader/Manager to provide recommendations tied to analysis and assessment of credit risk and other ad hoc tasks/assignments.
Adhere to audit sampling guidelines and policies & procedures as per organization's standards and laid out SOPs.
Ensure timely delivery based on the agreed standard and productivity in order to meet Metrics on Accuracy, Productivity and TAT per agreed standards with internal to ensure the smooth and efficient deliveries.

Join us if you :

With a minimum of 2 year experience in bank reconciliation, data analysis or related fields.
Detail oriented, analytical, and inquisitive.
Proficient in Microsoft Excel and able to work with minimal supervision.
Experience in creating detailed reports.
Extremely organized with strong time management skills.

We recognize not everyone will have all the above requirements. If you meet most of the criteria above and you’re excited about the opportunity and willing to learn, we’d love to hear from you.

Job Type: Full-time

Benefits:

Additional leave
Cell phone reimbursement
Health insurance
Maternity leave
Parental leave
Professional development

Schedule:

Monday to Friday

Supplemental pay types:

Yearly bonus

Application Question(s):

What's your expected monthly basic salary?
How much notice are you required to give your current employer?

Education:

Diploma/Advanced Diploma (Required)

Experience:

sales support: 1 year (Preferred)

Dcap Commercial Sdn Bhd

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