Provide L1 and L2 of IT supports proficiency in desktops, laptops, printers, hardware and software installation, networking, configuration, repair and troubleshooting services across the Gadang Group of Companies.
Organise and maintain the server room infrastructure for optimal performance.
Provide IT support for on-site and/or via remote access application.
Identify IT risks, threats and vulnerabilities in the organisation’s IT infrastructure and ensure daily Server and NAS backup are performed successfully.
Ensure all IT asset inventory is recording and updating in a proper manner and promptly.
Adherence to standard operating policy and procedures for IT and Disaster Recovery Plan.
Evaluate the organisation’s IT infrastructure and recommend enhancements.
Co-Lead and execute IT related projects, ensuring timely completion and adherence to budgets.
To assist and perform half-yearly IT audits and preventive maintenance checking.
To prepare, maintain and update IT documentation and knowledge based.
Manage the procurement processes for new IT hardware, software, and services.
Assist in raising awareness to users on cybersecurity threats and countermeasures. (eg: design basic posters and infographics to attract awareness)
Performs other related duties incidental to the work responsibilities described above.
Contributes to team effort and assist in ad-hoc duties assigned by the Immediate Superior and/or Management when necessary.

Requirements:

Diploma, Advanced Diploma or Bachelor’s Degree in Information Technology, Computer Science, or its equivalent.
Microsoft Certified IT Professional, CompTIA A+ and Network+ Certification will be an added advantage.
Minimum of 3 years of working experience in IT infrastructure, supports and networking role.
Experience in Microsoft Operating System, IT Audit, Asset Inventory Management, TCP/IP, Server, Firewall, Switch, Router, NAS and/or Software Licensing will be an added advantage.
Experience in graphic designing will be an added advantage.
Fluent and written in English and Bahasa Malaysia. Able to communicate in Mandarin will be an added advantage.
Excellent skills in assembling desktops, laptops, and printers.

Job Type: Full-time

Benefits:

Schedule:

Application Question(s):

Gadang Group of Companies