Founded in 1999, we offer our experiences of intensive care strategies to adapt our offerings to suit a range of customer and client requirements to recover outstanding receivables. Our business has been built typically on getting results.

Given some of the most difficult and rife conditions, we have proven to have constantly improve our services to ensure that our exceptional standards are consistent in delivering end results.

We specialize in assisting clients to optimize the collection of delinquent debt and therefore improve profitability. Through continual analysis of portfolio performance and innovation, we work in partnership with our clients to refine and deploy customer contact strategies, which enhance collections performance, maximize customer retention and decrease costs.

Understanding the impact of increased regulation and the associated challenges facing the sectors in which we operate has led us to develop compliance standards that are unsurpassed in the industry. Our investment in inbound telephone and outbound dialer technology has enables us to have effective capacity planning and management and also provide business continuity.

We have drawn upon our years of debt collection experience to create our own “custom made” debt collection software. When you place your debts with us, they become part of our system which ensures that you will always receive top priority treatment. Not a single day is wasted in recovering monies due to you. This success has been recognized by being ranked among one of the top five recovery agencies.

Gala Track Sdn Bhd (Selayang)

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