Meets with clients to determine travel needs, budgets and preferences.
Sells and coordinates transportation, accommodations, insurance, tours and activities.
Advises clients regarding destinations, cultures, customs, weather and activities.
Collects payments, books travel arrangements and pays applicable fees.
Handles travel issues, conflicts, complaints, cancelations and refunds.
Builds and maintains relationships with travel and tour vendors.
Attends travel seminars and conferences.
Conducts research on destinations and industry trends.
Maintains accurate records of bookings, payments, transactions, phone calls and meetings.
Contributes to agency efforts by accomplishing related tasks as needed.

Go Holiday 360 Sdn Bhd