IWS understands the diversity of the hospitality industry and strives to ensure that our POS solutions specifically fit each venue. Our representatives complete a business analysis to understand the requirements and also provide suggestions on growing the business further.

IWS will create a complete training schedule and provide a trainer to be at the venue from the moment our system goes live. These processes have been put into place to provide a smooth implementation and to continue IWS’ high level of customer service.

IWS strives to continue being a leader in providing solutions for the hospitality and service industry. In order to achieve this we will:

Continue to deliver the highest level of consistent quality in all our products and services
Ensure that outstanding service turns our customers into advocates of our products
Research, understand and anticipate our markets, customers and competitors and respond with innovative solutions
Act efficiently, honestly and fairly at all times

Product & Services

WaiterPOS

Whether you are a small business, part of a large restaurant chain or a fine dining restaurant, WaiterPOS point of sale solution (POS) can be tailored to suit your venue. WaiterPOS is designed to grow as your business grows.

WaiterPAD

WaiterPAD is an innovative wireless handheld ordering solution, which is designed to withstand any hospitality environment. With easy to read color screens, weighing less than 300 grams and a battery life of up to 30 hours, WaiterPAD is robust and reliable.

BEpoz Retail Point of Sales Solution

A Simple but highly scalable POS solutions for retail industries.

Some of our customers (Part only)

Multi Venue/Site:

Secret Recipe (Malaysia / Brunei / China / Pakistan)
Delicious Group of Restaurants
The Loaf
Pak Hailam Kopitiam
Sakura Kristal
Syed Bistro
New Ipoh Chicken Rice
Bonjour Garden
Café Barbera
Chawan
Chilla Cup
Dagan Rengit Coffee
Oriental Chinese Restaurant
The Social
Nero Group of Italian Restaurants
… and many more

Single Store:

Alexis (Bangsar Shopping Center)
Bad Ass Café (Tropicana Shopping Mall)
D’Empire Brasserrie (Solaris)
Dirty Nelly’s (KL Live)
Le Midi (Bangsar Shopping)
LeVel33 (Marina Bay Singapore)
Loco Restaurant (Changkat Bukit Bintang)
London Town (Dutamas)
Sister Kitchen
Urbano (Dutamas)
Vineria (Bangsar Shopping Center)

… and many more

i-Waiter Solutions Sdn Bhd

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