IC Frith (Asia Pacific) Sdn Bhd

About IC Frith (Asia Pacific) Sdn Bhd

IC Frith (Asia Pacific) Sdn Bhd stands as a premier Third Party Administrator (TPA), specializing in Extended Warranty services for top-tier household electrical retailers in Australia. Renowned for our expertise, we excel in managing Manufacturer's Warranty TPA services, efficiently handling back-office functions for manufacturers. Our global presence spans call centers across Sydney, Auckland, Singapore, Malaysia, Philippines, Ireland, and Slovenia, boasting a dedicated team of over 120 representatives committed to comprehensive customer support.

Mission Statement

Our mission is to provide unparalleled TPA services, exceeding industry standards, and ensuring customer satisfaction at every touchpoint.

Vision

To be the leading global TPA, innovating and redefining service excellence in Extended Warranty solutions for retailers and manufacturers worldwide.

Working Culture at IC Frith (Asia Pacific) Sdn Bhd

• Collaborative Environment: Embracing teamwork and diverse perspectives to achieve collective success.
• Innovation Hub: Encouraging creativity and forward-thinking to drive industry-leading solutions.
• Customer-Centric Approach: Fostering a culture that prioritizes exceptional customer service.
• Professional Development: Commitment to continuous learning and growth opportunities.
• Inclusivity and Respect: Valuing diversity and ensuring a respectful workplace for all.

Benefits of Working at IC Frith (Asia Pacific) Sdn Bhd

• Competitive Compensation: Offering rewarding packages in line with industry standards.
• Work-Life Balance: Supporting a healthy balance between personal and professional life.
• Global Exposure: Opportunities to collaborate across international offices.
• Career Advancement: Clear pathways for growth and skill enhancement.
• Employee Well-being: Prioritizing health and wellness initiatives for all employees.

Promotion Opportunities at IC Frith (Asia Pacific) Sdn Bhd

We are committed to fostering the growth of our employees and offer various career advancement avenues, including mentorship programs, continuous training, and internal promotion opportunities.

Join Us Today

Explore our job vacancies and find exciting career opportunities with IC Frith (Asia Pacific) Sdn Bhd. Apply now to be part of our global team driving innovation in the TPA industry.