Customer care and service is another hallmark of the business motto. Our post project service and maintenance level is unmatched in the Malaysia technology industry. Our products are not only well received in Malaysia but we have also gained an excellent reputation in markets abroad to include Indonesia, Nigeria, Papua New Guinea, Mexico, Costa Rica, Columbia, Portugal, South Africa, India, the Solomon Islands, Belgium, Guatemala, the Philippines, Singapore, Sri Lanka, Tanzania, Thailand, Hong Kong, Vanuatu, the Ivory Coast, Netherlands, Cameroon, Gabon, Venezuela and the United States.

Recognition of Quality and Standards

Stringent quality management procedures and standards has earned us the prestigious ISO 9001:2008 certifications from the Department of Standards Malaysia (DSM), the United Kingdom Accreditation Service (UKAS) and ANSI-ASQ National Accreditation Board (ANAB). We has also clinched prestigious awards in recognition of excellence in product quality and service performance. Among some of the awards are:

Golden Bull Awards
Trade Leaders' Club -International Best Trade Name
SMI - Best Overall Award
SMI & SME - Promising Company Award
Superbrands Award - SMIDEC - Enterprise 50 Award

Ideal Shop Sdn Bhd

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