Handle sales documentation, customer enquiries & request promptly, accurately and professionally
Work as team to support sales operation and inventory management
Maintain relationship with existing customers and develop business
Attend product training and constantly study latest product information
Follow up with customer orders on timely and professional manner
Provide exceptional customer service to all existing and potential customers
Clearly explain and educate customers on product features and benefits
Handling and resolving customer complaints regarding client’s products and customer problems
Providing customer with the organization’s service and product information
Identifying, escalating priority issues and reporting to the high-level management

iFikir Sdn Bhd