Job Scope:

Account Management:
Manage client accounts, including invoicing, billing, and resolving payment discrepancies.
Build and maintain strong relationships with clients, providing exceptional customer service.
Collaborate with internal teams to address client needs and ensure satisfaction.

2. Payroll Management:

3. Communication Management:

Promptly respond to WhatsApp messages and emails from clients, colleagues, and stakeholders.
Maintain a professional and courteous attitude in all interactions.
Communicate effectively to ensure clarity and understanding of tasks and requirements.

4. Documentation and Record-Keeping:

Maintain accurate records of financial transactions, payroll data, and client communications.
Prepare and update necessary documentation, such as invoices, statements, and payroll reports.
Ensure confidentiality and security of sensitive information.

5. Problem Solving and Resolution:

Identify and address issues or discrepancies in payroll processing or client accounts.
Proactively troubleshoot problems and implement solutions to prevent reoccurrence.
Escalate complex issues to appropriate stakeholders for resolution as needed.

6. Continuous Improvement:

Stay updated on industry trends, regulations, and best practices related to accounting and payroll.
Recommend and implement process improvements to enhance efficiency and effectiveness.
Participate in training and professional development opportunities to enhance skills and knowledge.

Qualifications:

Bachelor's degree in Accounting, Finance, Business Administration, or related field.
Prior experience in accounting, payroll processing, or related roles preferred.
Strong attention to detail and accuracy in data entry and calculations.
Excellent communication and interpersonal skills.
Proficiency in relevant software and tools, such as Microsoft Excel, accounting software, and payroll systems.
Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment.

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Education:

Experience:

Language:

Ipenet Solutions Sdn Bhd