Long Time Grows

We conducts BPO services in Customer Support (CS) Segment.

Our services provide clients with CS Officers off-site support through Instant Messaging (IM) System to resolve customers’ issue & problem.

Our office operates 24/7 including public holidays under shift basis.

We maintain our competency through weekly report, monthly KPI appraisal and comprehensive training (monthly refresher training & overseas on-site product training).

 

We are expanding our IT team and constantly upgrading our knowledge to widen our business prospective to venture into IT support, we incorporate our existing system to be able to support client’s IT segment whom wish to outsource their IT department.