Customer Service and Online Administration

Job Scope:

Customer Communication

Order Processing

Administrative Support

Scheduling and Coordination

Customer Experience Enhancement

Responsibilities:

Respond promptly to customer messages and inquiries
Provide excellent customer service and address concerns
Coordinate and process customer orders efficiently
Arrange and schedule order fulfillment and delivery
Handle administrative tasks related to order processing and documentation
Maintain accurate records of customer interactions and transactions
Collaborate with the team to ensure seamless customer experiences
Work consistently from 9:30 AM to 6:00 PM to support online business operations.

Benefits:

Basic Salary: Competitive salary in line with industry standards and experience.
EPF (Employees Provident Fund) and SOCSO (Social Security Organization) contributions.
Flexible work hours from 9.00am to 5.30pm, providing a healthy work-life balance.
Opportunities for growth and skill development within the organization.

VC ART STAT SDN. BHD.