JOB SUMMARY

The ideal candidate is responsible for mobile campaign operation for customer retention and revenue growth for cash cow – mobile business.

JOB RESPONSIBILITY

1. Responsible for customer retention and revenue campaign for mobile business (cash cow).

2. Clear understanding of campaign objectives and expected campaign results.

3. Data analysis for data sets via Microsoft Excel, Power BI for retargeting.

4. Campaign planning and maintenance, i.e campaign setup, business policies and rewards crediting.

5. Daily and weekly reporting or analysis for insights.

6. Communicate with other department: technical backend team, digital, marketing, channel sales, channel support and customer service.

7. Ensure best UX and campaign experience to the market.

8. Ensuring all campaign information listed to the public is correct and accurate.

9. Handling special projects and ad hoc tasks assigned by immediate superior.

JOB REQUIREMENT (SKILLS)

1. Excellent oral and written English communication skills.

2. Proficient in Microsoft Excel, Power BI, Google Sheets and PowerPoint.

3. Understanding of consumer behaviour and consumer marketing.

4. Structured understanding of operational processes.

5. Ability to multitask and work in a team environment.

6. Excellent analytical and problem-solving skills.

JOB REQUIREMENT (BEHAVIOURAL)

1. High discipline and attention to details.

2. Commitment and responsibility towards task.

3. Strong sense of urgency and commitment to work.

4. High emotional intelligence to handle and adapt fast-paced environment.

5. Able to handle stress and work under pressure and time-sensitive conditions with tight deadlines.

6. Willing to perform extra mile.

7. Passionate and energetic.

QUALIFICATION

1. Candidate must possess at least Bachelor’s Degree in any field.

2. At least 2-3 years working experience in related field is required for this position.

3. Experience in operation and telco industry is preferred.

Job Types: Full-time, Contract

Pay: RM2,400.00 - RM5,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Application Question(s):

XOX Management Services Sdn Bhd