yss power berhad

Maintain accurate records and documents of every customer service ticket.

Handle all inbound/outbound calls bilingually and effectively

Troubleshooting for customers on minor technical issues.

Communicate and coordinate with all internal departments.

Minimum <number> years of related working experience in Customer Service background

Mediation and conflict resolution knowledge would be an added advantage

Diploma and above in any discipline

Must be able to work rotating shifts and weekends

Must be willing to work in <location>