Promote & share the latest menus with customers 向顾客介绍和分享最新的菜单

Attend and solve customers' complaints effectively 有效并即时的解决顾客的投诉

Provide constructive ideas to increase the outlet's sales performance 提供建设性的意见，以提高门店的营业额 ...

Assistant Restaurant Manager

Position Overview:

We are currently seeking an experienced and motivated Assistant Restaurant Manager to support the Restaurant Manager in overseeing the daily operations of PULSII. As the Assistant Restaurant Manager, You will play a key role in supporting the management team in maintaining high service standards, managing the bar area, and ensuring guest satisfaction. This position offers an exciting opportunity for a hospitality professional who is passionate about delivering exceptional service and contributing to the success of a vibrant culinary concept. ...

monitor and control takings in the restaurant and administer payrolls

recruit new staff, and train and develop existing staff

coordinate staff scheduling and rotas, and motivate and encourage staff to achieve targets, including maximising sales ...

Direct and motivate our restaurant team to deliver the best Nando’s experience to all our customers at all time

Ensure compliance to all operating standards relating to quality, service, cleanliness

Plan and manage local store and national marketing activities ...

Ensure that all menu items are prepared and delivered in accordance with GYG’s Food Recipe and training guides

Ensure that GYG speed of service standards are consistently met on shift.

Maintain a clean and organised restaurant at all times whilst on shift. ...

Kuala Lumpur

Selangor

Job Objective: ...

Handle customer inquiries, concerns, and complaints professionally and resolve issues to ensure customer satisfaction.

Maintain cleanliness and organization in all areas of the restaurant, including dining area, kitchen, and restrooms.

Monitor and enforce compliance with health and safety regulations, including food safety standards and sanitation practices. ...

Check food and beverage supplies and place orders when needed

Track and order shipments

Communicate and build strong relationships with vendors ...

Check food and beverage supplies and place orders when needed

Track and order shipments

Communicate and build strong relationships with vendors ...

Check food and beverage supplies and place orders when needed

Track and order shipments

Communicate and build strong relationships with vendors ...

Responsible for restaurant sales target and KPIs include overall cost.

Enhance the leadership and performance excellence of the team members by training, motivating, assessing; and being a role model for all team members to provide customers with high quality of service

Respond to the customer or team members comments and feedback professionally ...

• Prepare shift schedules

• Process payroll for all restaurant staff

• Supervise kitchen and wait staff and provide assistance, as needed ...

Responsible for restaurant sales target and KPIs include overall cost.

Enhance the leadership and performance excellence of the team members by training, motivating, assessing; and being a role model for all team members to provide customers with high quality of service

Respond to the customer or team members comments and feedback professionally ...

Training / coaching of new and current staff on customer service best practices

Managing staff training, schedules and work performance

Organize and supervise shifts ...

A.

Leadership of the Outlet

Attend departmental meetings, line-ups and other training as scheduled ...

Appointing, inducting, and mentoring new staff members.

Scheduling shifts and assigning tables to waitstaff.

Resolving customers' questions and grievances in a professional manner. ...

Plan alternative recipes for customers with special dietary needs

Check food and beverage supplies and place orders when needed

Track and order shipments ...

Business Operations

- Assist the Outlet Manager in daily operations to deliver quality food, service and ambience to our guests

- Ensure that standard operating procedures are maintained consistently, including service recovery, restaurant task cycle and cost control ...

Assisting the Restaurant Manager in all the Restaurant Operations

Managing the daily operations of the restaurant

Mentoring and coaching of all FOH staff to achieve the objective of providing the highest level of customer service ...

Ability in handling customers feedback and ensuring a high standard of service

Responsible for maintaining the overall cleanliness of the restaurant dining area

Manage staff discipline, presentation and performance ...

The Assistant Restaurant Manager is responsible for:

Assisting the Restaurant Manager in all the Restaurant Operations

Managing the daily operations of the restaurant ...

Responsible for maintaining the overall cleanliness of the restaurant dining area

Manage staff discipline, presentation and performance

Any other ad-hoc duties as assigned by the Company ...

Responsible for maintaining the overall cleanliness of the restaurant dining area

Manage staff discipline, presentation and performance

Any other ad-hoc duties as assigned by the Company ...

√ Staff Discount

√ Annual Leave & Medical Leave

The Manager will be responsible for overseeing a small army of kitchen and services staff and overseeing the day to day running of the operation, including cleaning the equipment, checking supplies and inventory. Supervises and coordinates activities of food preparation in the restaurant. ...

Assist the Restaurant Manager in overseeing daily operations, including staff supervision, scheduling, and ensuring quality service standards are met.

Train and mentor staff to maintain high levels of customer satisfaction and uphold company policies and procedures.

Collaborate with the management team to develop and implement strategies for improving efficiency, profitability, and guest satisfaction. ...

A. Leadership of the Outlet

1. Assist the Restaurant Manager to provide overall leadership and management to the outlet, including covering for the Restaurant Manager during his/her absence

2. Attend departmental meetings, line-ups and other training as scheduled ...

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management ...

You bring a positive vibe that enhances our team and guest experiences.

A Passion for Service:

You see serving others as a mission, not just a job. ...