Brake repairers adjust brakes, replace brake rotors and pads, and make other repairs on brake systems. Some technicians specialize in both brake and front-end work.·
Maintains vehicle appearance by cleaning and washing.
Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
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To ensure the machinery are running according to the Factory and Machinery Act and OSHA requirements.
Assist the Workshop Superintendent and Production team in any breakdown, modification, installation and inspection by the Factory and Machinery Department.
Standby for mechanical breakdown if require after working hours and reduce downtime at minimum hours.
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• Ensure customer and vehicle information are accurately updated and every service order is closed immediately after completion of work. Responsible for buiness targets (Sales and Throughput).
• Receive / attend to (internal & external) customer courteously, accept vehicle and assess service / repair needs, estimate and complete information required in service orders. Provide job explanation and obtain customer’s prior approval/ signature before commencing any service / repair needs.
• Perform customer care process from appointment, reception, pre-acceptance inspection, key in customer’s repair needs, monitoring vehicle work progress, conduct final check before delivery, job explanation during delivery, and perform follow-up with customer after three (3) days of service/ repair.
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