To provide all guests with a courteous and professional service at all times.

To be updated constantly on in-house informations, activities, facilities and promotions within the hotel.

To maintain a high standard personal appearance and hygiene while on duty. ...

· Assist in driveway management

· Assist arriving and departing guests by opening and closing car and taxi doors

· Maintain a clean and tidy entrance and baggage room ...

Rooms & Guest Services Operations

Location

Four Points by Sheraton Puchong, 1201 Tower 3, Puchong Financial Corporate Centre, Puchong, Selangor, Malaysia VIEW ON MAP ...

Rooms & Guest Services Operations

Location

Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAP ...

Escorts guests personally with luggage to room swiftly and in a professional manner.

Handling the arrival and departure collection of group luggage according to requested time.

Ensure the cleanliness of luggage storage room, free of obstruction and overload. Ensure stock for visitors information voucher is sufficient. ...

* Must be able to maneuver into and out of the shuttle/van and through the front office area.

* Must display very good organization and time management skills.

* Must be able to adjust to changing priorities. ...

Key Interactions

Internally

Engineering ...

Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. With our extensive footprint in Asia and in key cities worldwide, we offer global exposure, exciting career prospects and opportunities in hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and many other areas.

Shangri-La Kuala Lumpur is perfectly situated in the heart of the city, to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.

As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive city hotel. ...

Welcoming guests to the hotel and create a TrueHospitality experiences

Assisting with guests getting on and off their vechicle

Assist with guiding the guests for the directions to nearest locations (Attractions, Shopping Malls...etc) ...

Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. With our extensive footprint in Asia and in key cities worldwide, we offer global exposure, exciting career prospects and opportunities in hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and many other areas.

Shangri-La Kuala Lumpur is perfectly situated in the heart of the city, to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.

As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive city hotel. ...

Assist guest with their luggage

To ensure job assigned through HOTSOS is followed up timely

Rooming the guests ...

Key Interactions

Internally

Engineering ...

"• Takes charge of the guest's vehicle on arrival.

• Ensures the smooth transfer of guest's luggage on arrival and departure, from the hotel entrance to the room, with or without time in the storeroom.

• Ensures that all vehicles can circulate freely around the parking area. ...

Wednesday: Morning, Afternoon, Evening

Thursday: Morning, Afternoon, Evening

Friday: Morning, Afternoon, Evening ...

Assist guest on their transportation needs and recommend the use of hotel facilities whenever possible.

Deliver guests’ correspondence and packages to rooms or wherever designated.

Ensure the workplace is clean and well maintained at all times. ...

Welcome guests professionally

 Show guests to room and assist with their luggage

Provide general information about the hotel to guests ...

Greet and welcome guests

Assist guest with their luggage

To ensure job assigned through HOTSOS is followed up timely ...

Service focused personality is essential; customer related experience is an asset

Ability to work well under pressure in a fast-paced environment

Excellent communication skills and a professional presentation ...

Escorts guests personally with luggage to room swiftly and in a professional manner.

Handling the arrival and departure collection of group luggage according to requested time.

Ensure the cleanliness of luggage storage room, free of obstruction and overload. Ensure stock for visitors information voucher is sufficient. ...

Service focused personality is essential; customer related experience is an asset

Ability to work well under pressure in a fast-paced environment

Excellent communication skills and a professional presentation ...

Passion in customer service and hospitality industry

Prior experience in the hospitality industry will be an advantage

Possess good problem solving, communications, interpersonal and customer service skills. ...

- Birthday Leave

- 13th Month Bonus (AWS)

- Variable Bonus ...

Provide assistance for guest luggage, car and hotel doors

Ensure that all luggage / items delivery are done in a timely manner

Ensure seamless arrival and departure experience, that all arrivals are received with a warm welcome and fond farewell is provided for all departures ...

The Role

Provide assistance for guest luggage, car and hotel doors

Ensure that all luggage / items delivery are done in a timely manner ...