Produce up to date report on collection effort rendered and present to management with analysis and suggestion on next course of action.
Determine and evaluate potential uncollectible, slow payer or difficult cases by providing updates to relevant parties.
Feedback to enquiries raised by clients, investigate and revert to insurance/ PA/MCO companies on their queries, prepare breakdown charges and procedure codes related to hospital and consultants.
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Prepare and submit reports on debt recovery progress, including the status of accounts and actions taken.
Communicate professionally and assertively with clients through various channels, including phone calls, emails, and letters, to negotiate payment plans and resolve outstanding issues.
Ensure all debt recovery activities comply with company policies and applicable laws.
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Create reporting mechanisms to identify and assess risks (credit, fraud, financial, operational) associated with various banking products.
Contribute to the formulation of overall strategy and the design of lending/credit products, features, and engagement strategies.
Oversee the entire lifecycle of lending/credit products and their distribution channels, including ideation, design, and feature management, ensuring the timely implementation of initiatives to enhance value.
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At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
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