Job Description

Major Duties and Responsibilities

Create and maintain an effective department organization chart, which is designed for flexibility and growth. ...

Provides customer service support to the organization.

Ensures and provides quality service to both internal and external customers.

Prepares customer service summary reports. ...

In this role you will:

Demonstrates a willingness to complete multiple responsibilities assigned in order to support the organization as a whole. You will help the Customer Service Representatives (CSRs) maintain relationships with their customers through (e.g.):

Downloading customer purchase orders from customer portals & pushing them to Entegris Sales Order Automation tool. ...

Ensure of correct selling techniques to do sales.

Maintains procedures and methods according to Operations Standards.

Undertakes other tasks as required by superiors. ...