Furthermore, i’ll be a team player, collaborating with colleagues to achieve sales targets, uphold company policies, and contribute to a positive work environment. my ability to multitask and prioritize tasks will be essential in managing busy periods and delivering prompt service to customers.
Overall, my role in customer service or retail will involve providing outstanding service, driving sales, and fostering positive relationships with customers to enhance their shopping experience and contribute to the success of the business.
Our goal is to become the leading online-to-offline (O2O) retailer, leveraging our omnichannel strength to provide our customers with a rewarding, fulfilling, and exciting experience. Our goal is for customers to say “I can get what I want whenever I need it”. We aim to achieve this through offering high-quality yet affordable goods, facilitating seamless cashless checkouts, loyalty membership via GrabRewards and introducing our private label with "Grab Signatures."
Our Mission:
· Provide a diverse variety of High Quality and Fresh Produce
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Tribe now seeks Customer Service Representatives to provide assistance for customers of our
largest mobile gaming client (Tencent).
In this role, you will bring your positive energy, enthusiasm and expertise to deliver exceptional service and solutions to customers, on site at our Tribe center. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day.
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3. Developing and maintaining good business relationships with existing / new customers via face-to-face interactions, telephone calls, emails, internet and social media.
4. Managing customer order realization including quotation preparation, order confirmation & processing, order progress updates and after sales services.
5. Preparing of supporting documents for order realization / production.
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