️ Hardworking & responsible. attention to detail

️ Good in people skills.

️ Familiar with FB, IG, Tiktok & Basic Online Platform, Microsoft Office ...

️ Able to manage sales databases and CRM systems

️ Highly organised and able to multitask.

️ Flexible with working hours. ...

To supervise, monitor and ensure operational activities at respective service counters are carried out as according to the required standard procedures and practices, ensure cases are follow-up accordingly until a case is resolved and closed.

Tackling complicated issues/complaints and implement necessary improvement measures.

Driving new and dynamic CRM programs and initiatives for our existing and new members that build customer engagement and loyalty to increase repeat purchases, account retention and renewals. ...