customer service manager jobs in Selangor

Showing 244 jobs results for "customer service manager" in Selangor

 

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MYR6,000 - MYR8,000 Per Month

Pelabuhan Klang, Selangor

  • Ensure activities carried out are adhering to corporate compliance, global/local policies and guidelines;
  • Manage and maintain the requirements for export documentation in compliance with CBP and other government agencies
  • Actively engage in shipments problem solving ...
Posted
8 hours ago
MYR3,500 - MYR4,500 Per Month

Bandar Botanic

  • Pay: RM3,500.00 - RM4,500.00 per month
  • Schedule:
  • Monday to Friday ...
Posted
13 hours ago
MYR6,000 - MYR8,000 Per Month

Bandar Utama

  • Provide support to users on all available channels (e.g chat, call, emails, social networks):
  • Monitor and adhere to KPIs & SLAs
  • Manage and update FAQs (customer knowledge base) across all channels ...
Posted
11 days ago
MYR4,500 - MYR7,000 Per Month

Petaling Jaya

  • 3. Perform group lead responsibility: communicate business information to the team, coordinate cross-coverage during employee absences, help the team resolve customer supply issues and ensure job instructions are consistently followed.
  • 4. Coordinate the team members’ efforts in addressing supply issues to ensure customer satisfaction.
  • 5. Responsible in monitoring customer service handling customer complaints & problem-solving. ...
Posted
18 days ago
Undisclosed

Petaling Jaya

  • Allocate workload and job segregation to each of the teammates.
  • Perform group lead responsibility: communicate business information to the team, coordinate cross-coverage during employee absences, help the team resolve customer supply issues and ensure job instructions are consistently followed.
  • Coordinate the team members’ efforts in addressing supply issues to ensure customer satisfaction. ...
Posted
18 days ago
Undisclosed

Petaling Jaya

  • Allocate workload and job segregation to each of the teammates.
  • Perform group lead responsibility: communicate business information to the team, coordinate cross-coverage during employee absences, help the team resolve customer supply issues and ensure job instructions are consistently followed.
  • Coordinate the team members’ efforts in addressing supply issues to ensure customer satisfaction. ...
Posted
18 days ago
Undisclosed

Petaling Jaya

  • Allocate workload and job segregation to each of the teammates.
  • Perform group lead responsibility: communicate business information to the team, coordinate cross-coverage during employee absences, help the team resolve customer supply issues and ensure job instructions are consistently followed.
  • Coordinate the team members’ efforts in addressing supply issues to ensure customer satisfaction. ...
Posted
18 days ago
Undisclosed

Petaling Jaya

  • 為每個團隊成員分配工作量和工作隔離。
  • 履行團隊領導職責:向團隊傳達業務訊息,協調員工缺勤期間的交叉覆蓋,幫助團隊解決客戶供應問題並確保始終遵循工作指示。
  • 協調團隊成員解決供應問題的努力,以確保客戶滿意度。 ...
Posted
18 days ago
MYR2,800 - MYR5,500 Per Month

Puchong

  • Key Accountabilities/Duties:
  • Answers and identifies customer needs.
  • Resolves customer concerns. ...
Posted
3 days ago
Undisclosed

Klang

  • To lead and manage department’s CRM project for customer satisfaction, acquisition and retention programs.
  • Defining retention strategies to increase the membership retention rate and lead and drive the retention campaigns for all countries.
  • Work with the team to align on strategies. ...
Posted
19 hours ago
MYR5,000 - MYR9,000 Per Month

Puchong

  • Attend to customer on the delivery of vacant possession & defects submission.
  • To monitor & follow up on alt defect's complaints with clerk of work.
  • To perform joint inspection with unit owners & to follow up on the rectification progress in ensuring the case handled is closed within the timeline. ...
Posted
2 days ago
Undisclosed

Puchong

  • Implement new strategies and tactics with repossession vendors to improve recovery performance.
  • Handle and resolve the customer/dealer second level of escalations as per the escalation matrix.
  • Training and coaching staff to improve performance. ...
Posted
2 days ago
Undisclosed

Puchong

  • Implement new strategies and tactics with repossession vendors to improve recovery performance.
  • Handle and resolve the customer/dealer second level of escalations as per the escalation matrix.
  • Training and coaching staff to improve performance. ...
Posted
a day ago
Undisclosed

Puchong

  • Implement new strategies and tactics with repossession vendors to improve recovery performance.
  • Handle and resolve the customer/dealer second level of escalations as per the escalation matrix.
  • Training and coaching staff to improve performance. ...
Posted
a day ago
Undisclosed

Puchong

  • Implement new strategies and tactics with repossession vendors to improve recovery performance.
  • Handle and resolve the customer/dealer second level of escalations as per the escalation matrix.
  • Training and coaching staff to improve performance. ...
Posted
2 days ago
Undisclosed

Puchong

  • Implement new strategies and tactics with repossession vendors to improve recovery performance.
  • Handle and resolve the customer/dealer second level of escalations as per the escalation matrix.
  • Training and coaching staff to improve performance. ...
Posted
a day ago
Undisclosed

Puchong

  • Implement new strategies and tactics with repossession vendors to improve recovery performance.
  • Handle and resolve the customer/dealer second level of escalations as per the escalation matrix.
  • Training and coaching staff to improve performance. ...
Posted
17 hours ago
Undisclosed

Puchong

  • Implement new strategies and tactics with repossession vendors to improve recovery performance.
  • Handle and resolve the customer/dealer second level of escalations as per the escalation matrix.
  • Training and coaching staff to improve performance. ...
Posted
21 hours ago
Undisclosed

Subang Jaya

  • At least 1 Year of working experience in the related field is required for this position.
  • Specialist in Forwarding/Logistics Operations experience is advantage.
  • Excellent interpersonal and communication skills. ...
Posted
18 hours ago
Undisclosed

Puchong

  • Implement new strategies and tactics with repossession vendors to improve recovery performance.
  • Handle and resolve the customer/dealer second level of escalations as per the escalation matrix.
  • Training and coaching staff to improve performance. ...
Posted
13 hours ago
Undisclosed

Puchong

  • Implement new strategies and tactics with repossession vendors to improve recovery performance.
  • Handle and resolve the customer/dealer second level of escalations as per the escalation matrix.
  • Training and coaching staff to improve performance. ...
Posted
3 days ago
Undisclosed

Puchong

  • Implement new strategies and tactics with repossession vendors to improve recovery performance.
  • Handle and resolve the customer/dealer second level of escalations as per the escalation matrix.
  • Training and coaching staff to improve performance. ...
Posted
3 days ago
Undisclosed

Puchong

  • Implement new strategies and tactics with repossession vendors to improve recovery performance.
  • Handle and resolve the customer/dealer second level of escalations as per the escalation matrix.
  • Training and coaching staff to improve performance. ...
Posted
2 days ago
Undisclosed

Puchong

  • Implement new strategies and tactics with repossession vendors to improve recovery performance.
  • Handle and resolve the customer/dealer second level of escalations as per the escalation matrix.
  • Training and coaching staff to improve performance. ...
Posted
2 days ago
Undisclosed

Puchong

  • Implement new strategies and tactics with repossession vendors to improve recovery performance.
  • Handle and resolve the customer/dealer second level of escalations as per the escalation matrix.
  • Training and coaching staff to improve performance. ...
Posted
a day ago
Undisclosed

Puchong

  • Implement new strategies and tactics with repossession vendors to improve recovery performance.
  • Handle and resolve the customer/dealer second level of escalations as per the escalation matrix.
  • Training and coaching staff to improve performance. ...
Posted
2 days ago
Undisclosed

Petaling Jaya

  • Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity
  • Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
  • Strategic thinker with strong analytical and problem-solving skills ...
Posted
12 hours ago
Undisclosed

Puchong

  • Implement new strategies and tactics with repossession vendors to improve recovery performance.
  • Handle and resolve the customer/dealer second level of escalations as per the escalation matrix.
  • Training and coaching staff to improve performance. ...
Posted
2 days ago
Undisclosed

Puchong

  • Implement new strategies and tactics with repossession vendors to improve recovery performance.
  • Handle and resolve the customer/dealer second level of escalations as per the escalation matrix.
  • Training and coaching staff to improve performance. ...
Posted
2 days ago
Undisclosed

Puchong

  • Implement new strategies and tactics with repossession vendors to improve recovery performance.
  • Handle and resolve the customer/dealer second level of escalations as per the escalation matrix.
  • Training and coaching staff to improve performance. ...
Posted
a day ago

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