Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

Responsibilities

Lead and manage the customer service team to ensure they provide excellent customer service ...

Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

Responsibilities

Lead and manage the customer service team to ensure they provide excellent customer service ...

-Attend client's feedback or complaints and come out with immediate actions in order to enhance customer satisfaction.

-Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources.

-Maximizes customer operational performance by providing help desk resources and technical advice. ...

The responsibilities of the Customer Service Manager include leading the customer service team, resolving customer issues, and implementing strategies to improve customer satisfaction. You need to be quick on your feet (both literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.

Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

Responsibilities ...

Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

Responsibilities

Lead and manage the customer service team to ensure they provide excellent customer service ...

Attend client's feedback or complaints and come out with immediate actions in order to enhance customer satisfaction.

Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources.

Maximizes customer operational performance by providing help desk resources and technical advice. ...

The responsibilities of the Customer Service Manager include leading the customer service team, resolving customer issues, and implementing strategies to improve customer satisfaction. You need to be quick on your feet (both literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.

Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

Responsibilities ...

Give assistance to other departments, providing quotation and operation assistance in necessary to create unity and harmonious company.

Assist HQ sales team to follow up Quotation with Client, respond to urgent enquiries & handle complains.

ROLES & RESPONSIBILITIES : ...

3. Willing to work in shifts, night shifts, and mobile locations, where the work place is not fixed;

4. Cooperate with the company to arrange overtime work, and if the cleaners are absent, they must work on the job of cleaners, arrange and manage the jobs of cleaners;

5. Go to each customer's cleaning site to perform cleaning and sanitation management; customer service complaints, new market development, and other tasks assigned by the boss. ...

3. Willing to work in shifts, night shifts, and mobile locations, where the work place is not fixed;

4. Cooperate with the company to arrange overtime work, and if the cleaners are absent, they must work on the job of cleaners, arrange and manage the jobs of cleaners;

5. Go to each customer's cleaning site to perform cleaning and sanitation management; customer service complaints, new market development, and other tasks assigned by the boss. ...

Any other duties assigned by supervisor/manager

This is a full-time on-site role in Singapore for a Customer Service Manager. The Customer Service Manager will be responsible for overseeing day-to-day customer service operations, ensuring customer satisfaction, managing customer support, and utilizing analytical skills to improve processes and performance. This role requires someone that is able to manage an oversea team while not being afraid to handle the day to day operates role when required

Qualifications

Experience in customer satisfaction and customer service management ...

客戶服務

職別

主管職 ...

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What you'll bring: Two or more years' relevant experience and passion for outbound calling and relevant sales experience Proven experience at working closely with a Sales Organisation

Excellent telephone etiquette Fluency in English, both verbal and written (must have) Desired structured education with acknowledged qualifications.

The ability to learn new technology and convey our message to customers quickly Must be motivated, methodical, optimistic, and competitive Exceptional verbal and written interpersonal, presentation and communication skills ...

Act as the company’s primary liaison for customer communications

Collaborate with the Quoting Specialist to ensure the timely provision of pricing information

Facilitate the coordination of significant global bidding processes within the defined timelines ...

Collaborate with the Quoting Specialist to ensure the timely provision of pricing information

Facilitate the coordination of significant global bidding processes within the defined timelines

Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns. ...

Act as the company’s primary liaison for customer communications

Collaborate with the Quoting Specialist to ensure the timely provision of pricing information

Facilitate the coordination of significant global bidding processes within the defined timelines ...

Our client is an aerospace and defence company.

At present, they are seeking for a Customer Service Manager to join their team.

Job Description ...

Reporting discrepancies they find within the accounts to their superiors

Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.

To assist in taking orders from customers ...

Collaborate with the Quoting Specialist to ensure the timely provision of pricing information

Facilitate the coordination of significant global bidding processes within the defined timelines

Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns. ...

Organizing all the work they do and maintaining the accounting records

Reporting discrepancies they find within the accounts to their superiors

Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. ...

Collaborate with the Quoting Specialist to ensure the timely provision of pricing information

Facilitate the coordination of significant global bidding processes within the defined timelines

Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns. ...

Pay: RM3,500.00 - RM4,500.00 per month

Schedule:

Monday to Friday ...