To maintain good rapport with existing customers and ensure continuous orders.

Ensure quotation record is always up to date.

Manage customer requirement and ensure it is documented & being arranged as per required. ...

This is a full-time on-site role as a Customer Care Officer based in Perai. The Customer Care Officer will be responsible for providing exceptional customer support and service, ensuring customer satisfaction through effective communication and problem-solving. The role involves handling customer inquiries, resolving issues, and maintaining positive relationships with customers.

Qualifications

Interpersonal Skills: strong ability to build rapport and maintain positive relationships with customers ...

Excellent verbal and written communication skill

Demonstrated ability to solve complex problems with scalable and repeatable results

Knowledge, experience and practical use of Microsoft Excel and SAP ...

b) Delivery status.

c) Production schedule status.

d) Quality complaints on shortages/replacement. ...

Responsible to communicate with customers on shipment schedule and update shipment details.

Responsible to issue shipment invoice and packing list to customers.

Be the key contact window for customers, coordinate and work with internal teams on customers' requirement such as delivery matters, engineering change and quality related issues. ...

Respond to online inquiries promptly, engage with potential customers, and facilitate the closure of sales deals

Actively participate in the sales process, from lead generation to finalizing deals, to achieve sales targets

Manage product listings and promotions on various online platforms, including the company's website, Shopee, Lazada, and others ...

Respond to online inquiries promptly, engage with potential customers, and facilitate the closure of sales deals

Actively participate in the sales process, from lead generation to finalizing deals, to achieve sales targets

Manage product listings and promotions on various online platforms, including the company's website, Shopee, Lazada, and others ...

Responsible to issue shipment invoice and packing list to customers.

Be the key contact window for customers, coordinate and work with internal teams on customers' requirement such as delivery matters, engineering change and quality related issues.

Negotiate with customers for any pull-in or push-out request. ...

To arrange for ad-hoc meetings by coordinating between the relevant departments’ HODs to attend to the complainant

To log in all complaints received into the e-Customer care system (within 1 working day) and to notify the superior immediately

To send interim reply letters/email (within 1 working day) to complainants upon receipt of complaint. ...

To ensure that all customers enquiries and feedbacks are promptly looked at and addressed to.

To ensure that staffs comply with the basic customer service courtesy protocol – greetings, smile, eye contact and to address to customers appropriately.

To work with the Manager to enhance the system to promote better and more efficient service towards customers. ...

Prepare quotation, sales order, invoice, packing lists, delivery order, product catalogues, shipping documents and report.

Verify product’s pricing and update new pricing for customer upon request.

Work closely with and maintain an excellent business relationship with current and new customer to achieve the sales turnover and target profit margin. ...

Execellent communication and presentation skills

Fresh Graduate are welcome to apply

Candidates who are fluent in Mandarin are preferred because the role requires candidates to interact with Mandarin-speaking clients ...

Customer specific requirement coordinator

Any other ad-hoc assignment as assigned by management from time to time.

Requirements:- ...

At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.

From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.

Are you passionate about marketing? Ready to dive into the world of demand generation? INFUSE is one of the fastest-growing lead-generation companies! INFUSED with drive, innovation, and integrity, we craft demand solutions with precision to fuel our clients' pipelines, every time. ...

Responsibilities

Develop and implement security policies, protocols and procedures

Control budgets for security operations and monitor expenses ...

This is an exciting time at Enovix! We are looking for experienced candidates to help support our new lithium-ion battery production facility in Penang, Malaysia for commercialization of our 3D Silicon Lithium-ion Rechargeable Battery.

Job Summary:

FA & CC Lab Technician core role will be focusing on carrying out Failure Analysis and cell Characterization (Reliability) for parts under development, NPI and Qualification. Carry out or performs functions associated with failure analysis, characterization, reliability data collection and reporting. Ensure all metrology in the Lab and in perfect condition and strictly adhering to timely TPM. The technician is responsible for equipment preventive maintenance, troubleshooting, spares and sustaining. In addition, the technician is responsible for preparing and imaging FIB samples and collecting Atomic Force Microscope (AFM) data to support our product reliability and failure analysis efforts. Some common equipment exposure required to handle X-RAY, SEM-EDX, GC-MS, ATR-FTIR, Safety Testing and Reliability System. The technician may be responsible for the buddy, trainer, and certifier levels and in charge of updating training manuals and periodical reporting as per direction by Engineer/Manager/Director. The technician may participate in safety forums and Emergency Response Team as required. High degree of judgment and initiative is required in resolving complex nonstandard problems and developing recommendations. The technician normally receives general instructions on routine work, and detailed instructions on new work, Systematic and Analytical approach id handy in this work environment. ...

Customer service

Communication Skill

Customer service

Communication Skill

Customer service

Communication Skill

Customer service

Communication Skill

Customer service

Communication Skill

Daily Operation Management

Customer Service

Manage Outlet Operations ...

Daily Operation Management

Customer Service

Manage Outlet Operations ...

Daily Operation Management

Customer Service

Manage Outlet Operations ...

Daily Operation Management

Customer Service

Manage Outlet Operations ...