Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in Malaysia with more than 500,000 full-time employees globally. Teleperformance in Malaysia has been certified to be a Great Place to Work (GPTW) for 5 years continuously (2020 to 2024).
Analytics and Reporting: Monitoring social media metrics and analyzing data to track performance and identify areas for improvement. This could involve creating regular reports for management.
Community Management: Building and maintaining relationships with followers, influencers, and other stakeholders. This could include outreach, partnerships, and collaborations.
Research and Trends: Staying up-to-date with industry trends, social media best practices, and new platform features. This could involve competitive analysis and market research.
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The Regional Brand and Growth Marketing team covers all aspects of online and performance marketing, which involve tracking and measuring data to better reach our users. Our local marketing teams work closely with the regional teams to localise and adapt strategies to increase brand awareness and acquisition in each market. Browse our Marketing team openings to see how you can make an impact with us.
Job Description: Build and oversee various automation tools to improve team efficiency in executing online marketing campaigns Collaborate with the Marketing Analytics and Product teams to request new tools and enhance existing ones
Engage with external partners (e.g. Facebook, Google) to address technical issues Gather feedback and suggestions from the team, collaborating on enhancements to existing functionalities Assist the Account Management team with technical issues related to digital channels, including technical setup
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Our Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The Regional Brand and Growth Marketing team covers all aspects of online and performance marketing, which involve tracking and measuring data to better reach our users. Our local marketing teams work closely with the regional teams to localise and adapt strategies to increase brand awareness and acquisition in each market. Browse our Marketing team openings to see how you can make an impact with us.