Customer service

Problem Solving

Resolving Conflict ...

Maintaining the school's database of students, parents, and staff members.

Coordinating appointments, meetings, and events for school staff and visitors.

Handling incoming and outgoing mail and deliveries. ...

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience. ...

Rooms & Guest Services Operations

Location

The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore VIEW ON MAP ...

Prompt attention to hotel guest feedbacks and carry out service recovery measures where required.

Assist reservation to update allotment, handle enquiries and ensure all reservations information is accurate

Work closely with front office and reservation team for operational issues and maximize room sales. ...

Provide accurate and updated information upon hotel guest request; have good knowledge of products, services, pricing, special promotional offers for professional guest services.

Prompt attention to hotel guest feedbacks and carry out service recovery measures where required.

Assist reservation to update allotment, handle enquiries and ensure all reservations information is accurate ...

To attend to Guests’ arrival by assisting with registration and by explaining the Hotel’s facilities and services and by allocating rooms as booked.

To allocate accommodation to Guests as booked and to ensure it is suitable for them.

To attend to any Guest enquiries. ...

• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing

• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards

• May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion ...

Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay

Requirements:

Good interpersonal skills and positive working attitude ...

Answer the phone, take messages, and redirect calls to appropriate offices

Manage booking of club facilities

Assist in reservations, check in and check out of room guests ...

voco Orchard Singapore is seeking a dynamic and personable Front Office Executive to be part of our team. As Front Office Executive, you provide warm hospitality by delivering consistent quality service to all guests at all times and ensure that our Guests enjoy an exceptional experience from check-in through check-out.

People

Answer phones in a prompt and courteous manner. ...

Experience the comfort and serenity of Villea Morib, offering 93 units of guestrooms varies from hotel rooms to chalets overlooking the breezy Pantai Morib. Situated in an ideal location, Villea Morib is just 1.5 hours driving distance from city centre away from the hustle of city life. The hotel is your perfect destination to relax and unwind with your family or to host any events including business or social gathering.

Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing

Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards

May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion ...

To manage cashiering and hotel reservations.

Maintain excellent relationship with our in-house guests and project a courteous and hospitable attitude at all times.

Provide our guest with comprehensive information about hotel facilities, services, special events, tourist attractions, restaurants, entertainment facilities and current events in the local area. ...

Handle guest inquiries, requests, and complaints promptly and courteously, aiming to resolve issues to the guest's satisfaction.

Maintain a neat and organized front desk area, ensuring all necessary supplies are stocked and readily available.

Assist guests with luggage handling and transportation arrangements as needed. ...

To attend to ‘Guests’ arrival and departure.

To attend to Guests’ arrival by assisting with registration and by explaining the Hotel’s facilities and services and by allocating rooms as booked.

To use Guests names at all times. ...

• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing

• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards

• May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion ...

Managing rooms’ inventory, allocation and ensuring guest billing is in order to avoid any glitches

Develop and maintain professional relationship with house guests and extend service whenever required

Manage front office operations and optimize solutions to ensure guests satisfaction ...

Cultivate and maintain professional relationships with house guests, actively seeking opportunities to enhance their experience.

Lead front office operations, implementing innovative solutions to enhance guest satisfaction and operational efficiency.

Provide concierge services, including arranging transportation, making reservations, and offering local recommendations. ...

Answer telephone calls at Concierge and respond to enquiries and requests promptly, efficiently and in a courteous manner during check-in, check-out and throughout the guest’s stay with us.

Comply with SOPs, policies and procedures. Practice safe work habits and adhere to sanitary, safety, security and emergency procedures.

Maintain confidentiality of all guest information and data and all proprietary information on our business. ...

• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing

• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards

• May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion ...

Conscious of any opportunities to upsell additional facilities and services, when appropriate.

Answer telephone calls at Concierge and respond to enquiries and requests promptly, efficiently and in a courteous manner during check-in, check-out and throughout the guest’s stay with us.

Comply with SOPs, policies and procedures. Practice safe work habits and adhere to sanitary, safety, security and emergency procedures. ...

To attend to Guests’ arrival by assisting with registration and by explaining the Hotel’s facilities and services and by allocating rooms as booked.

To allocate accommodation to Guests as booked and to ensure it is suitable for them.

To attend to any Guest enquiries. ...

Frasers Property is also the sponsor of two real estate investment trusts (“REITs”) and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties.

The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and is invested in promoting a progressive, collaborative and respectful culture.

ABOUT THE ROLE ...

Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing

Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards

May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion ...