Central, Singapore

Onsite

Responsibilities: ...

Central, Singapore

Onsite

Responsibilities: ...

As a representative of Management, the Front Office Supervisor will be called upon to deal with guest problems and/or complaints. In dealing with these situations, the Front Office Supervisor must ensure that they use tact and diplomacy and remain within the organizational policy in rectifying these situations.

Responsible for receiving and escorting all VIP’s and ensuring that they feel comfortable and welcome on arrival to the hotel, in the condition of Duty Manager and/or Assistant Front Office Manager is absent.

Responsible for the security control of all hotel guest’s key while on duty. ...

to $2,500

Monthly RIGOR EDGE Front Office Supervisor

MCF-2024-0700532 ...

Reviews the daily room availability and informs all appropriate staff.

Job Requirement

· Good interpersonal skills. ...

Location:

Central, Singapore

Onsite ...

Ensures maximum guest satisfaction through personal recognition and prompt, cordial attention from arrival to departure.

Ensures that IHG One Rewards Members and InterContinental Ambassadors are recognised and well taken care of during arrival, the stay and departure.

Handle any incidents and guest complaint with Duty Manager and record in Log Book. Follow up and resolve accordingly to ensure positive guest satisfaction/experience. ...

Provide courteous and efficient service and, where possible, to comply with each and every guest request

Assign rooms according to guest requirements and update room status regularly

Work closely with the Housekeeping Department. ...

Ensure Outstanding customer care at all times.

Maintains a friendly, cheerful and courteous demeanour at all times.

Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. ...

• Has to be prepared to lend "hands-on" assistance if a hotel area/department becomes very busy. It must be emphasized that this "hands-on" assistance must be approached with the "hotel as a whole" in mind, and must not be detrimental to the efficient operations of other areas.

• As a representative of Management, the Front Office Supervisor will be called upon to deal with guest problems and/or complaints. In dealing with these situations, the Front Office Supervisor must ensure that they use tact and diplomacy and remain within the organizational policy in rectifying these situations.

• Responsible for receiving and escorting all VIP’s and ensuring that they feel comfortable and welcome on arrival to the hotel, in the condition of Duty Manager and/or Assistant Front Office Manager is absent. ...

Ensures maximum guest satisfaction through personal recognition and prompt, cordial attention from arrival to departure.

Ensures that IHG One Rewards Members and InterContinental Ambassadors are recognised and well taken care of during arrival, the stay and departure.

Handle any incidents and guest complaint with Duty Manager and record in Log Book. Follow up and resolve accordingly to ensure positive guest satisfaction/experience. ...

Conduct morning briefing and doing report

Schedule manpower and rosterJob Requirement

Minimum SPM qualification with at least 3 years working experience as Front Office Assistant OR ...

Utilize the property management system to run daily reports and block any special requests.

Promote property outlets to guests.

Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. ...

Achieve maximum guest satisfaction and adhere to the quality standards required by the hotel

Assist the Front Office Manager in the management of the front office operations, and ensure the smooth running of reception and the guest service counter

Act as coordinator and ensure prompt and adequate service delivered by various departments ...

Rooms & Guest Services Operations

Location

Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAP ...

Which of the following statements best describes your right to work in Singapore? What's your expected monthly basic salary? Asia Advance Human Resource

Human Resources & Recruitment Asia Advance HR is a recruitment consultancy firm in Singapore. Product & Services Executive Search Permanent Placement Contract Staffing Temporary Asia Advance HR is a recruitment consultancy firm in Singapore. Don’t provide your bank or credit card details when applying for jobs. What can I earn as a Front Office Supervisor

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+ AWS

+ Variable Bonus

Permanent Job Offer ...

Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information

Referring guest’s comments and complaints to the appropriate superior

Responsible for keeping up to date with information on activities and programs and other general information ...

Holder of Higher Diploma or equivalent. Knowledge of Opera System is preferred

Minimum 3 years relevant experience in Front Desk

Good command in English, Mandarin and Cantonese ...

Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information

Referring guest’s comments and complaints to the appropriate superior

Responsible for keeping up to date with information on activities and programs and other general information ...

5 work days

able to work rotating shifts (8am to 5pm, 2pm to 11pm, 11pm to 8am)

OT ...

44 hours work week (inclusive of weekends)

8 to 12 hours daily (Planned by the hiring manager)

Job Description & Requirements ...

Responsible for all daily front office activities

Handle guest enquiries and emergency cases

Achieve maximum guest satisfaction and adhere to the quality standards required by the hotel ...

Rooms & Guest Services Operations

Location

W Hong Kong, 1 Austin Road West, Kowloon Station, Hong Kong, Kowloon, China VIEW ON MAP ...

Holder of Higher Diploma or equivalent. Knowledge of Opera System is preferred

Minimum 3 years relevant experience in Front Desk

Good command in English, Mandarin and Cantonese ...

Front Desk Supervisor (5 Day-Work Week)

BEST WESTERN PLUS Hotel Kowloon

最佳盛品酒店尖沙咀 ...

4. Responding promptly to all guests requests, enquiries and complaints.

5. Ensure all complaints and requests are immediately resolved and follow through with relevant supporting departments.

6. Ability to work on shift. ...

able to work rotating shifts (8am to 5pm, 2pm to 11pm, 11pm to 8am)

OT

Challenges : ...

able to work rotating shifts (8am to 5pm, 2pm to 11pm, 11pm to 8am)

OT

Challenges : ...