To lead innovations and developments within the creative industry, offering valued expertise in educating the best creative professionals for the industry while facilitating an inspiring environment. To provide job opportunities and abundance in the region of creativity, art and design.
· To ensure patient appointments on schedule nu notifying radiographers at workstation of patient’s arrival, reviewing service delivery compared to appointment schedule and reminding radiographers of long waiting patients.
· To answer all calls to Radiotherapy Department counter.
· To make sure patient’s medical folder is available in Radiotherapy Department before patients review their treatment and transfer it to other respective departments when requested.
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The Guest Service Agent greets and registers guests, providing prompt and courteous service. He / she checks guests in and out, resolving guest challenges throughout their stay in our hotel. This role upgrades guests as required and promotes the hotel's services.
What will I be doing?
As the Guest Service Agent, you will be responsible for performing the following tasks to the highest standards:
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- Answer incoming calls, screen, handle customers’ queries, take and deliver accurate messages from the callers and transfer the call to the right department in a timely and polite manner.
- Ensure reception area is tidy and presentable, with all necessary stationery and material.
- Provide basic and accurate information in-person and via phone / email.
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