Register guests promptly following the procedures for registration, key handling, and message handling, and ensure that they are provided with all the necessary information.

Verify assigned room status with the computer system and ensure that all rooms given to guests upon check-ins are Vacant Inspected.

Ensure guest details are updated in the computer immediately and accurately in order to know guest’s likes and dislikes or if there’s any special request. ...

* Verifying guests' payment methods during check-in.

* Providing customer service to guests with information about the hotel

* Previous hospitality experience would be advantageous. ...

- Overtime (when needed)

- Kwsp & Socso

- Meal ...

Willing to perform rotating shifts Positive attitude with outgoing personality and good communication skills Experience in hospitality and knowledge of Opera will be advantageous

Willing to perform rotating shifts Positive attitude with outgoing personality and good communication skills Experience in hospitality and knowledge of Opera will be advantageous

Establish contacts with house guests/ long staying guests and renders assistance when neccessary

Make courtesy calls to guests

Requisite and keep stock of promotional materials for daily operations ...

Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures

Establish contacts with house guests/ long staying guests and renders assistance when neccessary

Make courtesy calls to guests ...

Meal + Shift allowances provided

Performance Bonus provided

Location: Orchard ...

Maintains close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.

Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.

Approach any additional tasks assigned by superiors diligently and professionally. ...

Performance Bonus provided

Location: Orchard

Job Responsibilities: ...

Establish contacts with house guests/ long staying guests and renders assistance when neccessary

Make courtesy calls to guests

Requisite and keep stock of promotional materials for daily operations ...

Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures

Establish contacts with house guests/ long staying guests and renders assistance when neccessary

Make courtesy calls to guests ...

Make courtesy calls to guests

Requisite and keep stock of promotional materials for daily operations

Ensure efficient and courteous services in baggage, transport handling and general enquiries ...

As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:

Achieve positive outcomes from Guest queries in a timely and efficient manner

Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required ...

Achieve positive outcomes from Guest queries in a timely and efficient manner

Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required

Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments ...

Job Expectations

Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and inquiries.

Maintain close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures. ...

Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.

Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.

Establish contact (courtesy calls) with guests and render assistance where necessary. ...

Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.

Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.

Establish contact (courtesy calls) with guests and render assistance where necessary. ...

Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.

Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.

Establish contact (courtesy calls) with guests and render assistance where necessary. ...

Build connections with in-house guests and those on extended stays, offering assistance as needed.

Conduct courtesy calls to guests, ensuring their comfort and satisfaction.

Stay well-informed and updated on all tourist-related information. ...

Maintain close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.

Build connections with in-house guests and those on extended stays, offering assistance as needed.

Conduct courtesy calls to guests, ensuring their comfort and satisfaction. ...

2. Coordinate with customers and perform flight visit to reflect their demand and expectation to internal operations departments and seek for proactive actions for improvement.

3. Promote customer care with suggestions for new products/services or possible improvements to internal and external customer handling.

4. Monitor and be responsible for the handling of menu and other service specifications according to customer instructions and internal standards in a timely manner. ...

Fair Rotational Shift (Only OT during Peak seasons, seldom OT)

Location: Sentosa

Job Scope: ...

Location: Sentosa &CBD (depends on shift)

Basic up to  $2600  + Medical Benefits + Flexible Benefits + 2 Flexi Family Care Day + 1 Birthday Leave

Job Scope: ...

Make courtesy calls to guests

Requisite and keep stock of promotional materials for daily operations

Ensure efficient and courteous services in baggage, transport handling and general enquiries ...

Initiate contact with guests through courtesy calls and provide assistance when needed.

Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.

Perform any other reasonable tasks as assigned. ...

Fair Rotational Shift (Only OT during Peak seasons, seldom OT)

Location: Sentosa/ CBD

Job Scope: ...