Hospitality Industry Introduction

Food And Beverage Service Management

Accommodation Operations Management ...

TRAINING - basic knowledge for the students to enter in to the hospitality Industry

Hospitality Industry Introduction

Food And Beverage Service Management ...

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview. ...

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction ...

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction ...

2. Collection and signing in and out the keys for assigned areas.

3. To ensure that trolleys are fully stocked with linens and supplies needed for room cleaning.

4. Ensuring that guests’ rooms and check-out rooms are cleaned in accordance with the housekeeping requirements. ...

2. Collection and signing in and out the keys for assigned areas.

3. To ensure that trolleys are fully stocked with linens and supplies needed for room cleaning.

4. Ensuring that guests’ rooms and check-out rooms are cleaned in accordance with the housekeeping requirements. ...

Job Description

1) Wipe clean tabletops (accessible and exposed area only)

2) Clear trash bins from individual workstations ...

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s ...

.Excellent leadership skills and lead by example and take complete ownership of the restaurant. . The ability to command and lead a high volume kitchen and service operations including outside catering .Any ad hoc projects as assigned by the CEO and his assigned personnels.

Requirements: .Must have at least minimum 2 years of working experience as a restaurant manager and or cum sommelier, managing either: European, Mediterranean, Spanish and or French cuisine . .A Diploma holder /others relevant certificate

.This job description is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the skills and responsibilities required to do this job successfully. ...

Conduct restaurant facility tour Promote guest satisfaction and encourage referrals Prepare Event

Order, Proposal, Confirmation and other agreement Assist in conceptualizing event Monitor competitors activities/market intelligence

Sales Driven, A positive, confident and determined approach Comprehensive knowledge of market trends Capability to flourish in a competitive environment. ...

-Compound Cleaner

-Block Cleaner

-Floater ...

-Compound Cleaner

-Block Cleaner

-Floater ...

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Benefits: ...

We look to commit to growing our manpower solution resources and invest in technology to achieve a competitive advantage. While internalizing operations, process workflows, contract procurement, service delivery and interoperability of our business functions. We are focus on continuous improvement and look to strive to emerge as the industry's leading cleaning service provider.

1. Role Description

Attachment / Traineeship Description: ...

3. Implementing work plans

4. Checking cleaning equipment condition

5. Responding to incidents and emergencies promptly. ...

Job Expectations

Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.

Understanding the guests’ preferences to ensure that services offered meet their needs. ...

Ensure show flats are set up and inspected by the Supervisor and touch-up by RAs daily and they are in tip-top condition. 

Identify apartments for CARE Program. To ensure that the apartments meet refurnished standard during handover. To give timely feedback to Front Office and Engineering if the works produced do not meet requirements.

Prepare and maintain inventory list of all assets within each assigned apartment, including all additions and disposals of such assets.  ...

Incorporate corporate sustainability targets in procurement strategies

Negotiate contracts and manage negotiations for pricing, terms and conditions of purchases with key suppliers

Defining success metrics and measuring performance ...

Clean and make up rooms and bathrooms according to the Hotel's established standards and procedures.

Ensure that the trolley has adequate supplies and maintain the tidiness of the trolley and pantry consistently.

Replenish guest room amenities. ...

Supplier development and continuous improvement programs to achieve improved lead times, better quality and speed

Incorporate corporate sustainability targets in procurement strategies

Negotiate contracts and manage negotiations for pricing, terms and conditions of purchases with key suppliers ...

Job Expectations

Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and inquiries.

Maintain close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures. ...

Job Expectations

Overseeing and ensuring that hotel operations run smoothly.

Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained. ...

Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

Provide courteous and efficient service to all hotel guests.

Ensure that all telephone calls are handled promptly. ...

Job Expectations

Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.

Understanding the guests’ preferences to ensure that services offered meet their needs. ...

Working closely with bookers, hotels, and sales teams for a seamless pre-arrival process

Provide customers with informed and personalized interactions by keeping promotions and hotel details up-to-date

Maximize opportunities by applying upselling strategies and ensuring compliance with departmental policies. ...

Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.

Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.

Establish contact (courtesy calls) with guests and render assistance where necessary. ...

Job Expectations

Overseeing and ensuring that hotel operations run smoothly.

Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained. ...