Supervise staffing levels to ensure that guests service, operational needs and financial objectives are met.
Understand the impact of department’s operations on the overall property financial goals and objectives and manage to achieve or exceed goals.
Utilize interpersonal and communication skills to lead, influence, and encourage other, advocate sound financial/business decision making, demonstrates honesty/integrity and lead by example.
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Leading and managing sales & marketing teams, providing guidance, performance evaluations, and coaching to enhance productivity.
Analysing market trends and customer needs to identify business opportunities and adapt sales strategies as necessary.
Building and maintaining authentic relationships with key clients, negotiating terms and contracts, and ensuring customer satisfaction is provided.
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1. Responsible in Austin Park Hotel, Austin Heights International Convention Centre, Austin Heights Water and Adventure Park and Austin Heights Golf and Resort Hotel IT hardware and software issue.
2. Set up workstations with computers and necessary peripheral devices