The Hotel Manager is a key member of the hotel's management team, responsible for overseeing daily operations and ensuring exceptional guest experiences. This role requires strong leadership, problem-solving skills, and the ability to handle various situations with professionalism and efficiency.
Company Overview:
Nestled in the heart of the picturesque Cameron Highlands, Hotel De'La Ferns is a boutique gem, renowned for its timeless elegance and personalized service. Surrounded by lush greenery and mist-kissed landscapes, our hotel is a sanctuary where guests find solace in nature's embrace while experiencing the epitome of refined hospitality.
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Work with and coordinate daily activities across all departments (including F&B), however the main focus will be Room Division (FO & HK) to ensure smooth operations.
Act as the point of contact for any issues or emergencies that arise during the shift.
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The Hotel Manager is a key member of the hotel's management team, responsible for overseeing daily operations and ensuring exceptional guest experiences. This role requires strong leadership, problem-solving skills, and the ability to handle various situations with professionalism and efficiency.
Responsible for a full spectrum of hotel operations including the formulation of business development plan, marketing strategies, market trend analysis, budgeting and manpower arrangement
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to oversee all aspects of our hotel operations. The ideal candidate will have a strong background in hospitality management, exceptional leadership skills, and a proven track record of delivering outstanding guest experiences.
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3. Maintain a safe and secure environment for guests and staff by enforcing safety standards and procedures.
4. Collaborate with other departments, such as sales and marketing, to develop promotional strategies and attract new business.
5. Stay informed about industry trends and best practices and implement new initiatives to enhance the guest experience and improve operational efficiency.
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Performs regular site inspections on the facilities and services of the property, resolves issues and ensures that the property runs smoothly each day adhering to the policies and procedures laid down.
Ensure efficient operations, maximize standards of guest service, and drive occupancy rates and revenue goals.
Reviews the financial performance of the property and works with the senior management team to set the overall business strategies and performance indicators, which may include sales and marketing and revenue management.
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This position will focus predominantly on corporate, leisure and groups in the domestic.
Maintain a regular proactive, face to face, and research sales activities in accordance to the KPI, focusing on companies’ potential for corporate and leisure business from the segregated areas of account responsibilities. Identify business potential and upkeep close contacts with potential clients through personal visits, phone calls and correspondence, negotiates for new and repeated business for the hotel.
Ensure that all RFP’s and consortia solicitation programs are completed on time dispatched and acceptances communicated to all relevant parties and applicable rate loaded.
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This is for a dynamic individual to lead the teams at a prestigious 5-star and unique boutique property in Siem Reap. As the General Manager, you'll be at the helm of operations, ensuring unparalleled guest experiences and maximising revenue streams.
This position will focus predominantly on corporate, leisure and groups in the domestic.
Maintain a regular proactive, face to face, and research sales activities in accordance to the KPI, focusing on companies’ potential for corporate and leisure business from the segregated areas of account responsibilities. Identify business potential and upkeep close contacts with potential clients through personal visits, phone calls and correspondence, negotiates for new and repeated business for the hotel.
Ensure that all RFP’s and consortia solicitation programs are completed on time dispatched and acceptances communicated to all relevant parties and applicable rate loaded.
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The Hotel Duty Manager is a key member of the hotel's management team, responsible for overseeing daily operations and ensuring exceptional guest experiences. This role requires strong leadership, problem-solving skills, and the ability to handle various situations with professionalism and efficiency.
Company Overview:
Nestled in the heart of the picturesque Cameron Highlands, Hotel De'La Ferns is a boutique gem, renowned for its timeless elegance and personalized service. Surrounded by lush greenery and mist-kissed landscapes, our hotel is a sanctuary where guests find solace in nature's embrace while experiencing the epitome of refined hospitality.
...
The Duty Manager is a key member of the hotel's management team, responsible for overseeing daily operations and ensuring exceptional guest experiences. This role requires strong leadership, problem-solving skills, and the ability to handle various situations with professionalism and efficiency.
Company Overview:
Nestled in the heart of the picturesque Cameron Highlands, Hotel De'La Ferns is a boutique gem, renowned for its timeless elegance and personalized service. Surrounded by lush greenery and mist-kissed landscapes, our hotel is a sanctuary where guests find solace in nature's embrace while experiencing the epitome of refined hospitality.
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