Provide an excellent customer service which included warm welcome greetings, answering questions, handle customer complaints and provide professional recommendation.
Restock items that are running low and maintain proper display appearances
Assist stock replenishment and merchandising, and perform daily stock count
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Follow up after sales services to ensure customer satisfaction and provide quality services to customers. Regularly seeks out and acts upon feedback from customers.
To market and promote products and services to customers.
To monitor and report market and competitor activities and outlook
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Regular coverage (with defined route plan with fixed coverage frequency) for each customer, main contractors, project owners, developers, AEC (architect, engineer and consultant)
Owns planning & execution of sales strategy & action plan for his/her respective customers & to achieve sales target, profitability goal & market share.
Partner with Head of Business Development to execute the strategies and deliver target/goals.
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