Tech Documentation Mastery: Craft detailed technical documentation, ensuring clarity and coherence, for both internal and external stakeholders across various stages of the development life cycle.
Planning and Estimation: Develop viable development plans, effort estimations, and technical cost analyses aligned with business objectives, providing a solid foundation for project execution.
Project Leadership: Tackle complex performance and architectural challenges. Drive project success by leading developments, overcoming technical hurdles, and guiding teams to timely, on-budget, high-quality deliveries. Plan delivery tasks and support the team in resolving technical challenges. Train and lead team members to become successful.
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Proven track record in sales, preferably in the IT or software industry. Strong understanding of ERP systems and their advantages for businesses. Excellent communication, negotiation, and interpersonal skills.
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: Assemble and lead project teams, ensuring that each member understands their roles and responsibilities. Facilitate communication and collaboration among team members.
Why Join Us Exciting Challenges: Work with a diverse team to address change requests, resolve system incidents, and support business operations.
Change Management Focus: Develop and implement change management plans to ensure smooth transitions and user adoption. Strategic Partnership: Collaborate closely with business stakeholders to align IT solutions with future goals. Continuous Learning: Stay ahead in the field with opportunities for ongoing training and development
Responsibilities: Serve as the go-to expert for business users, addressing change requests and resolving system incidents promptly and effectively. Drive change management initiatives by developing comprehensive plans, facilitating communication, and providing user training and coaching.
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The role is under the prerogative of the Service Automation department belonging to Technology and Operations’ Group Infrastructure and platform services group. Its primary responsibilities include the following:
Build robust, performant, user-facing web applications in TypeScript/Angular, Python/Django.
Develop, create, and ship new functionality for user interaction and data visualization, using modern APIs and frameworks
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Manage overall project risk, track risk aging, work through escalations, change governance and related issues.
Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach
Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content.
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Participate in end-to-end projects for system implementation of AML KYC system
Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security, and control standards
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Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure
Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
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Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
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