Work proactively to increase lease renewal rates, ensuring tenant satisfaction and long-term tenancy.
Oversee and manage a team of customer service executives, ensuring they provide excellent service to tenants and support the leasing process efficiently.
- Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms
-Determine clients needs and financial abilities to propose solutions that suit them
- Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing
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· Prepare audit schedules and account reconciliations, to assist in audit matters (eg: preparing and providing documents to auditors) to ensure smooth and successful audit process.
· Ensure tax compliance and coordinate year end audit.
· Liaise with auditors, tax agents, bankers, company secretary, suppliers & etc.
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Support the Tenancy Management Officer in daily operations of the properties.
Aid in maintenance requests, ensuring prompt response and resolution. • Assist in addressing tenants' or owners' complains and queries while providing effective solutions.
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Monitor and ensure Trade Payable reconciliation are updated.
Prepare audit schedules and account reconciliations, to assist in audit matters (eg: preparing and providing documents to auditors) to ensure smooth and successful audit process.
Ensure tax compliance and coordinate year end audit.
...
- Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms
-Determine clients needs and financial abilities to propose solutions that suit them
- Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing
...
To liaise and communicate with bankers and solicitors for all matters pertaining to Customers such as SPA signing, reimbursement and progressive claims releases as well as attend courteously and ensure all customers' queries and grievances are manages well and timely.
This includes and not limited to Ensure timely application and renewal of Developer License (DL) and Advertising Permits (AP) from Ministry of Housing & Local Governments (KPKT) for new and ongoing projects.
. Responsibilities: - Respond to client inquiries and schedule property showings. - Prepare property-related documents and maintain accurate records. - Assist in marketing on online portals - Conduct market research - Accompany Agent during property showings and provide information to potential buyers. - Assist in managing client databases. **Qualifications:** - Good communication skills in Mandarin, English & Bahasa Malaysia. (mandarin compulsory) - Proficiency in Microsoft Office Suite, Excel, PowerPoint PPTX etc. - Detail-oriented and able to multitask effectively. - Customer service-oriented mindset. **Details:** - Full-time, Permanent position. - Pay: RM3,000.00 per month. - Benefits: Opportunities for promotion and own professional development. - Schedule: Monday to Friday. - Supplemental pay: Overtime pay. Call Lesley Siang at +60 13-713 6222 for more information.