BASF has been operating in Malaysia for more than 30 years, through a number of wholly-owned companies and joint ventures in the country. BASF (Malaysia) Sdn Bhd was incorporated in 1989, and operates main office in Bandar Utama and a manufacturing plant in Pasir Gudang in Johor, as well as an operational site in Kulim, Kedah. BASF Asia-Pacific Service Centre Sdn Bhd began its operation in 2005. Located in Kuala Lumpur, the regional service hub provides functional services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environment, health & safety, procurement, import-export order management and information services to BASF Group companies in 20 markets across Asia Pacific. BASF Services (Malaysia) Sdn Bhd, established in 1997, provides infrastructure and utilities support services to BASF sites in Malaysia. BASF holds 60% of its joint venture BASF PETRONAS Chemicals Sdn Bhd, which operates a state-of-the-art Verbund production site in the
Gebeng Industrial Zone, Pahang
, and 50% of Toray BASF PBT Resin Sdn Bhd. BASF posted sales to customers in Malaysia of approximately €344 million in 2023 and had 2,460 employees as of the end of the year. Further information is available on
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Responsible for developing effective laboratory management systems that include workload prioritizing, overtime allocation, good housekeeping, laboratory inventory control, analytical equipment maintenance, minimizing laboratory waste generation and disposal.
Set up and maintain the highest standard of QA laboratory quality system such as to ensure raw materials and finished goods meet specification, technical competence of QA laboratory staff and analytical results.
Carry out laboratory scale blending, issue work-off recommendation and seek the approval from management and President for write-off if not workable.
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To process invoice and delivery order and submit to store and liaise with Accounts Department in case any issue arises (covering scopes received from QC, IETS & R&D)
To receive Sample Request Form (SRF) from Sales Department for marketing samples, manage the sample from packing, preparing related documents, COA issuance and courier management.
To assist Chemists with any documentation, fling and record keeping tasks.
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Responsible for quality compliance duties relating to customer complaints, including but not limited to preliminary classification of complaints, customer and product follow ups, maintaining investigation records and all other supporting documentations, and assign additional actions as necessary to close complaint.
Ensures complaints are processed thoroughly and timely in compliance with departmental procedures and metrics.
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Responsible for quality compliance duties relating to customer complaints, including but not limited to preliminary classification of complaints, customer and product follow ups, maintaining investigation records and all other supporting documentations, and assign additional actions as necessary to close complaint.
Ensures complaints are processed thoroughly and timely in compliance with departmental procedures and metrics.
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Maintain safety, health, and environmental standards, implementing Quality, Health, Safety, and Environment (QHSE), Food Safety, and Responsible Care programs.
Submit departmental reports for Management Review and contribute to continuous improvement.