We are seeking a dynamic and customer-focused individual to join our team as a Remote Customer Service representative in the Hospitality industry. This role plays a crucial part in ensuring exceptional customer service experiences for travelers.

Responsibilities:

Assist customers with booking travel arrangements, including flights, hotels, and car rentals ...

Specialist to join our dynamic team. As a Remote Customer Service Specialist, you will play a pivotal role in curating unforgettable travel experiences for our clients. Your responsibilities will encompass collaborating with various vendors, planning family vacations, destination weddings, honeymoons, and more. You will have the opportunity to work remotely, connecting with clients virtually while enjoying an array of travel perks and unlimited training opportunities.

Key Responsibilities:

Client Engagement: ...

EcoWay Voyagers

Location:

Remote ...

Plan and arrange transportation, accommodations, travel insurance, and additional services as needed to create comprehensive travel itineraries

Utilize effective communication and sales techniques to present clients with appealing travel packages, including event tickets, hotel stays, airline reservations, and car rentals

Provide exceptional customer support throughout the booking process, addressing inquiries, resolving concerns, and ensuring a seamless travel planning experience ...

We are seeking a dynamic and customer-focused individual to join our team as a Remote Customer Care Specialist. This role plays a crucial part in ensuring exceptional customer service experiences for travelers.

Responsibilities:

Assist customers with booking travel arrangements, including flights, hotels, and car rentals ...

Remote

Type:

Full-Time/Part-Time ...

Plan and arrange transportation, accommodations, travel insurance, and additional services as needed to create comprehensive travel itineraries

Utilize effective communication and sales techniques to present clients with appealing travel packages, including event tickets, hotel stays, airline reservations, and car rentals

Provide exceptional customer support throughout the booking process, addressing inquiries, resolving concerns, and ensuring a seamless travel planning experience ...

- Respond to customers' enquiries through live chats, emails and whats app.

Job Requirement:

· Meticulous and careful in fulfilling orders accurately and efficiently. ...

Commit to working rotational (Night Shifts)

9 hours per shift (including 1 hour lunch break), for 5 days a week.

WORK FROM HOME ...

· Manage multiple live chats

Job Requirement:

· Meticulous and careful in fulfilling orders accurately and efficiently. ...

You will be directly involved in capturing and updating our customers' master data.

Furthermore, you will handle upsell and cancellation processes.

You will contribute to the setup and maintenance of our knowledge database and FAQs for customers. ...

To exceed customers' expectations in terms of customer service & accurate information.

To be able to provide information related to travel and tours for customers' convenient traveling purposes.

REQUIREMENTS: ...

Work experience:

Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field

Call center experience is not a ‘must’ but would be a distinct advantage. ...

Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times.

Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty.

Work experience: ...

Offer advice and guidance to customers on travel-related matters such as transportation options, accommodation choices, travel restrictions, and safety precautions.

Keeping up to date with travel destinations, attractions, events, and local customs to provide accurate information to customers.

Active Listening

Communication

Patience

Possess exemplary communication skills, both written and oral.

Ability to perform individually and as a team member.

Exude passion and empathy. ...

Employment Type:

Full-time/Part-time

Responsibilities: ...

Remote

Type:

Full-Time/Part-Time ...

Active Listening

Communication

Patience

Problem Solving

Service Orientation

Communication Skill ...

Remote

Type:

Full-Time/Part-Time ...

Active Listening

Communication

Patience

Problem Solving

Service Orientation

Communication Skill ...

Problem Solving

Service Orientation

Communication Skill ...

Job Type: Full-time/Part-time

About LoneStar Voyages:

LoneStar Voyages is a leading travel agency dedicated to providing exceptional travel experiences to our clients. We specialize in crafting personalized itineraries and unforgettable journeys for individuals, families, and groups. Our team is passionate about travel and committed to delivering top-notch service to ensure our clients' trips exceed expectations. ...

Provide feedback on efficiency of whole customer support experience to manager and relevant departments 

Comprehensive Training and Certification: Elevate your skills with top-notch training and certification, empowering you to tailor dream vacations for our valued clients

Personalized Professional Website: Showcase your expertise on a professionally designed website, captivating potential travelers

Flexible Schedule Options: Take control of your time with part-time or full-time schedules, perfectly fitting your lifestyle ...