Responsible in handling all customer enquiries and requests from various platforms promptly and professionally.

To update and maintain customer interaction in the database.

To assist in resolving customer complaints tactfully. ...

Conduct basic/refresher/new outlet opening training and other staff performance improvement tasks assigned regularly.

Conduct follow ups and On-the-job evaluation for new staff to certify the staff.

Monitor and manage their base Training Centre and Training Store (if available) to ensure that both venues are well maintained and in good and ready condition. ...

Degree in any field. Preferably degree in Education, Retailing, Management

Experience in Operations Training or Soft Skills Training.

Experience in outlet operations management (retail / F&B). ...

Problem Solving

Critical Thinking

Creativity ...

Problem Solving

Critical Thinking

Creativity ...

Problem Solving

Critical Thinking

Creativity ...

Problem Solving

Critical Thinking

Creativity ...